Can I have a refund?
Yes, if your product arrives damaged a refund may be issued. For a refund to be issued you will need to contact us at firstname.lastname@example.org within 24 hours of receiving the parcel (please attach photos of the product damage). Our customer care consultant will then review photos and advise you where to return the parcel to by mail - once received a full refund will be issued for your original purchase price. Unfortunately we cannot issue refunds for change of mind or dislike of product.